Embedded within the MBC Service Level Agreement is the Employee Satisfaction Guarantee, something very unique and critical to our service delivery process. The Employee Satisfaction Guarantee is a structured process (based on Microsoft’s CSAT) to gather, score, and track end user feedback from every one of our Clients. Our objective is to ensure the end users (employees) of your company are completely satisfied with our service, everyday.
TORONTO, ONTARIO – We at MBC Managed IT Services are happy to announce we will be attending the annual Dell Canada Partner Summit #DellCPS. At the event, we will be learning about new best practices, upcoming products, and new sales
MBC, Toronto’s Premiere Managed IT Services Firm, and Astro Marketing announced today that they have completed the implementation for Astro’s new Cisco Unified Communications (UC) 560 VoIP phone system as well as completed the on-boarding process for their comprehensive Managed IT Services
TORONTO, ONTARIO–(Marketwired – May 21, 2014) – MBC, Toronto’s leading Managed IT Services provider, announced today it has achieved Premier Certification from Cisco®. To earn Premier Certification, MBC had to meet standards for networking competency, service, support and customer satisfaction