Embedded within the MBC Service Level Agreement is the Employee Satisfaction Guarantee, something very unique and critical to our service delivery process. The Employee Satisfaction Guarantee is a structured process (based on Microsoft’s CSAT) to gather, score, and track end user feedback from every one of our Clients. Our objective is to ensure the end users (employees) of your company are completely satisfied with our service, everyday.
MBC Managed IT Services, today announced that it is a Value-Added-Reseller (VAR) of the next-generation Office 365 service, Microsoft Corp.’s most complete Office cloud service to date, for small and midsize businesses. MBC will provide Project Services to deploy Office 365 and
MBC, Toronto’s Premiere Managed IT Services Firm, and Astro Marketing announced today that they have completed the implementation for Astro’s new Cisco Unified Communications (UC) 560 VoIP phone system as well as completed the on-boarding process for their comprehensive Managed IT Services
With the release of Windows 8 by Microsoft there have been a number of questions around what the right strategy should be for businesses to implement the new operating system. In this post we would like to share our thoughts on