How often have you had to call your service provider about a network issue and then wait for them to dispatch a technician?
That technician had to determine the source of the issue and determine if they had the parts required to resolve your
issue. That was all time lost in diagnosis, travel and actual repair.
Monitoring the health of your network is the basis of our proactive services framework. MBC can monitor key network
elements such as:
- Windows Servers and Workstations
- Network Printers and Copiers
- Client/Server Applications
- Firewalls, Switches and Routers
When we get an alert on our NMP, we take immediate corrective action to restore lost functionality without direction.
What sets us apart from the competition is our ability to call our customers before they even realize a problem has been
detected. Our support team is alerted when an issue has been detected allowing us to take preemptive action.
When MBC arrived at our site, immediate changes were instituted resulting in improved
network performance and decreased downtime. MBC Computer Solutions consolidated
our network resources and made knowledgeable recommendations in all areas of our
network. Our entire management team is now connected through a Blackberry Enterprise
Server, which MBC seamlessly integrated with our corporate email platform. This
has proven to be an excellent recommendation and very crucial communication tool.
Bob Kirk, General Manager
THE PANFINANCIAL GROUP OF COMPANIES
www.panfinancial.com