Administration and Support

Certified experts that maintain your environment

Expert Systems Administration

MBC Cloud Services are tailored to provide you with the tools to compete in increasingly complex market conditions where data protection, compliance and business continuity requirements are a must for any business. Our solutions are fully managed by experts who keep your costs down, while ensuring a high quality of services.

The Administration and Support team is certified on many different Cloud technology (Cisco, VMWare, ITIL, Microsoft, Dell, Nable to name a few). Our team of friendly experts is responsible for the provisioning, ongoing management, and maintenance of the Private Cloud infrastructure that your application runs on. We can work along side your existing IT team, augmenting their skills and experience, or provide fully outsourced solutions backed by an industry-leading Service Level Agreement (SLA).

Features:

  • Certified experts
  • 99% First Time Resolution
  • Online Ticket History and Status
  • Defined Priority Levels for Requests
  • Remote and Onsite Issue Resolution
  • 24x7x365 Network Monitoring and Alerting
  • Information Technology Infrastructure Library (ITIL) Certified Staff

Benefits:

  • Reliable and friendly experts
  • Avoid hiring costly senior IT staff
  • Augments existing team
  • Ensures timely problem resolution
  • Seamless growth without interruption
 

MBC really prioritizes customer satisfaction, the technicians worked very hard to make sure we were ready for our launch date.

Jim O’Neill, CFO, Aldridge Minerals

Manager of Account Services at MBC Managed IT Services

Ask an Expert

For over 10 years, we’ve been helping Canadian businesses grow by handling their corporate technology needs from Cloud Support, Managed Infrastructure, and Enterprise Cloud. Contact one of our experts today to discuss how we can help your business have IT success.

We’ll be in touch within 24 hours, Monday - Friday.

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