In the 21st century, a smooth running IT system is a must. Downtime is not only frustrating, but it can also cost money, reputations and jobs. But for small businesses, staying on top of IT issues can be a challenge….
When it comes to sourcing and procurement, the two words are frequently used interchangeably. But the fact is that although they’re related, they’re defined completely differently. To help you understand the difference between the two, we’ve put together an article…
Our Mission is to deliver Delightful IT which is a customer success model that ensures our partners are receiving an unparalleled client experience where we continually anticipate, meet, and exceed client expectations in a delightful way. Our promise is to…
The life cycle management of IT equipment continues to gain in importance as we rely more and more on technology. It becomes even more essential as companies grow larger and division of labour becomes more pronounced. From procurement to disposal,…
Taking the necessary steps to prepare for unexpected downtime and how to ensure a rapid return to normal operations is referred to as disaster recovery planning. DR planning can be a complex process, especially for small businesses with limited resources….
A disaster recovery plan is designed to navigate your business through ransomware attacks, hardware failures, natural disasters, and other unexpected disruptions. Unfortunately, many businesses will implement a backup system and disaster recovery solution, assuming that it works fine without validating…
Often, the terms outsourcing, and managed services are used interchangeably, and many people assume that they are the same thing. While both outsourcing and managed services involve services from other organizations, there are many differences between the two. Below, we’ll…
The COVID-19 pandemic has wreaked havoc on many businesses, causing incredible financial strain. Unfortunately, for some, lay-offs and budget slashes have been necessary to remain afloat. As more organizations are clawing back on their IT budgets at a time where…
When searching for IT services for your business, all the different options available or jargon may seem confusing. It helps to first understand what are the types of IT services available and then pinpoint what exactly your business needs. Here…
To keep your business running optimally, great IT service is essential. While often when people think of IT service or support, a call centre or help desk comes to mind, there are many facets of IT support. With the recent…
It would be almost impossible to separate business from technology in today’s world. Technology continues to be a growing necessity for organizations of all sizes and industries and it continues to pave the way for innovation and smart new ways…
Not sure what is an IT support plan or what exactly to look for? Proactive IT support serves as a defense against security risks, unplanned downtime or server crashes and any other problem related to technology. As technology is an…
Every business needs some type of IT support. From setting up firewalls to resetting employee passwords or taking action if your network fails, IT support professionals are essential to keeping your organization running smoothly. What does IT support mean for…
Managed IT Services are rapidly increasing in popularity largely due to the fact of the significant savings it can bring to organizations. If you are looking for a labour-efficient IT solution for your business, you are probably wondering how much…
The role of IT support is generally viewed as solving problems that a business may be having online or with hardware. As not everyone as the knowledge required to solve computer-related issues and full-time support staff can be expensive, many…
No matter what industry you are in, there is no question that your business requires some type of professional IT support. The world as we know it runs on technology, which is continually advancing with development, changes and security risks,…
In today’s world, it has become practically impossible to separate business from technology and technology in businesses continues to be a growing necessity. Technology helps pave the way for innovation and innovation breeds smart business. So how exactly does IT…
One challenge that many small businesses face is maintaining an appropriate level of IT support staff as their business grows. Especially with Tier 1 Support, your employees need a frontline team that can quickly help them with their computer problems…
As technology has become so common in today’s world, occasionally we lose track of how much we depend on it to help improve our lives and business processes. Technology is long past being a luxury and now is an absolute…
No matter what type of business or industry you are in, using a Managed Service Provider can make your life much easier and give you the peace of mind you need that your business has the IT support that it…
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