IT Maturity Model | Where Does Your Business Fit?


IT Maturity Model | Where Does Your Business Fit?

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MBC IT Maturity model graph

Every day more and more businesses are turning to a Managed IT service provider for their business.

The main driving force behind this is security and compliance. In fact, 38% of all companies ended up making the switch to an IT management service provider because of the issues with security. 

Approximately, 33% of business owners with 100+ employees and 28% of companies with less than 100 employees ended up making the switch to a managed service provider because of the cost savings involved.

There are essentially two main types of categories that businesses fall into when it comes to IT Providers, where does your business fall?

Reactive Service

  • Businesses that fall into this particular category don’t have a managed service provider right now.
  • They often purchase a large block of hours and use them when they need service. Otherwise, they will pay an IT provider by the hour. This poses many different risks and issues. Hours are often spent paying for network failure, device failure, viruses and malware and data loss.

Taking on this break and fix philosophy could end up leaving your business with far more issues than what it is worth in the end. Often, companies end up spending more on an hourly rate and lose money during downtime than what they would have spent on a contract with a managed service provider.

Not only do you save yourself a lot of hassles and stress, but you can also minimize the amount of money that you are shelling out in having to wait for someone to respond to your issues. In this situation, the company profits when you fail because they know they can charge you more money to get you back up and running in a pinch. They win, while you lose.

Managed Service

A managed service offers a whole host of benefits to business owners everywhere.

  • A secure network that keeps your business up and running day in and day out.
  • Little to no downtime on your network or devices.
  • Quick response time.
  • Ensure that your devices are free of malware. If something tries to invade your network, they will clean and quarantine the virus and malware before it has a chance to steal your data or destroy your files.

In this scenario, the company profits from your success. As they keep your business up and running, you are going to continue generating a profit and use them month after month.

An IT management team also ensures that your data is readily available when you need it. If you go to look for a customer file, you aren’t going to have to worry about what happened to it because it will be right there waiting for you as planned.

A Managed Service Provider can improve reliability and efficiency within your IT operations. Roughly 56% of companies with 100+ employees and 47% of companies with less than 100 employees already have a Managed Service Provider for this reason alone.

IT Maturity Model

Whether you have a Reactive Service Plan or a Managed Service you can always improve your IT strategy. Businesses who have a reactive plan can benefit from utilizing a reliable Managed IT Service Provider to keep downtime to the minimum, and being able to focus on their business without having to worry about their IT. Contact our team and get started today.

Editor’s Note: This post was originally published on October 11, 2016, and has been completely revamped and updated for accuracy and comprehensiveness.

Statistics gathered from cio.com

 

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