24 Hour Support Desk (905) 307-4357

Managed IT Services

Rely on MBC Managed IT to be responsive, friendly, and able to expertly resolve your IT problems.

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END-USER IT SUPPORT

A great IT Support team of experts that respond fast and can handle your desktops, mobile devices, printers, and office IT needs and helps your employees to stay secure and productive, all with one phone call.

Managed Desktops and Mobile
Our Expert Service Desk uses a proprietary blend of software tools to ensure your desktops, laptops and mobile devices are fast, secure, monitored, and backed up.

Expert Helpdesk
When you have an IT issue, you can easily request support, and be sure that the person you talk to is friendly, professional, and clarifies your needs like and expert, fixing your problem as fast as possible.

IT Procurement
The MBC IT Procurement service provides an efficient and cost-effective way to acquire all IT systems.  We maintain a quick order approval process that allows our clients to quickly order and re-order common supplies.

Incident Management
The MBC Incident Management process is responsible for ensuring incidents are handled promptly and effectively, while attempting to anticipate future incidents based on service and device history, with the objective to restore service as fast as possible.

2,893
SUPPORTED USERS

3,766
SUPPORTED DEVICES

374,225
CLOSED
TICKETS

99%
CUSTOMER SATISFACTION

MANAGED INFRASTRUCTURE SERVICES

Keep your employees on-line and working efficiently, outsource some or all of your back office IT infrastructure, extend the life of your existing IT investments, make your critical systems our responsibility and we’ll become part of your team.

Office and Data Center

Managed Applications

Managed Servers

Business Internet

Network Monitoring

Managed Backup

CO-MANAGED IT SERVICES: We can help fill in the gaps by working side by side with your staff. Co-Managed IT Services allow you to augment your current internal IT skillsets with a responsive and knowledgeable team without the added payroll costs.

MBC PRIVATE CLOUD

Have your applications running in a safe and reliable 100% Canadian Private Cloud, with superior levels of control & security, our Private Cloud is engineered for enterprise applications, and designed for corporate customers.

START EXPERIENCING DELIGHTFUL IT TODAY!

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