Our Mission is to deliver Delightful IT which is a customer success model that ensures our partners are receiving an unparalleled client experience where we continually anticipate, meet and exceed client expectations in a delightful way. Our promise is to be experts in our field, responsive, and always provide honest solutions that are in the best interest of our customers.
Delightful IT is our mission and keeping the end-user (your employees) satisfied is our main goal every day. Through our ‘Happy Meter’ system, we rate absolutely everything when it comes to customer service. MBC is contractually obligated to maintain the highest level of customer satisfaction.
The MBC Account Services Team are executive resources leveraged by our customers for strategic planning and oversight of IT infrastructure management. Every small business needs a partner with the experience and insight to explain technology life cycles, downtime and security risks in plain English.
We help our clients make the transition with existing investments while transitioning to the cloud. CloudReach is MBC’s unique service model that helps businesses take advantage of crucial cloud technologies for growth by optimizing their corporate technology environment.
MBC offers comprehensive monitoring, detection and protection against cyber threats. Our Cyber Security Experts put threats into context and prioritize them and proactively provide real-time responses to any targeted malware detected or critical alerts within our customers’ network.
Every business needs a strategic technology partner with the experience and insight to help them manage all aspects of their IT needs. Without an IT background, it’s easy to view technology as an expense, or a part of the company that seems to be getting in the way of the desire to achieve long-term goals. Through our Virtual CIO services, we can provide IT input guidance into your strategic plans.
MBC’s datacenter has been located in Canada’s premier telecommunications hotel at 151 Front Street W, Toronto, since 2000. With Canada’s largest supply of power, cooling, and internet connectivity, 151 Front Street is a world-class facility and is available to MBC’s Clients.