TORONTO, ONTARIO– (Marketwired – May 21, 2014) – MBC Managed IT Services Achieves Premier Certification From Cisco. MBCCS, Toronto’s leading Managed IT Services provider, announced today it has achieved Premier Certification from Cisco®. To earn Premier Certification, MBC had to meet standards for networking competency, service, support and customer satisfaction set forth by Cisco.
“MBC is proud to further our partnership and achieve Premier Partner status with Cisco,” Stated President and CTO Michael Benadiba. “With the Certification MBC can further empower our clients to achieve their business goals through the use of Cisco solutions.” Benadiba continued, “The certification demonstrates our teams growing expertise with Cisco solutions. We also now have increased flexibility to pass on Cisco partner price incentives to our clients.”
As a Cisco Premier Certified Partner MBC demonstrates a range of technical expertise. To achieve Cisco Premier Certification MBC was required to achieve the Cisco Express Foundation Specialization. This specialization includes tests on technical competency in the integration of routing and switching, wireless LANs, and security technologies. In addition, MBC is certified to sell Cisco VoIP Solutions. MBC was required to integrate a base level of Cisco Lifecycle Services into their offerings and demonstrate measurably high levels of customer satisfaction based on independently audited customer satisfaction surveys.
The Cisco Resale Channel Program provides partners with the training required to build sales, technical and Cisco Lifecycle Services skills. Cisco resale partner certifications-Gold, Silver, Premier and Select-represent an increasing breadth of skills across key technologies and a partner’s ability to deliver integrated networking solutions. Cisco resale partner specializations-Master, Advanced and Express-reflect an increasing depth of sales, technical and service expertise in particular technologies.
For over a decade, the team at MBC Computer Solutions Ltd. (MBC) has provided “Office Centric” IT Services for small and medium businesses in the Greater Toronto Area (GTA) and across Canada. Our Clients are very unique, operating in different verticals and range in size from 15 to 125+ employees. However, what they share among them is a need for a trusted, responsive IT partner so they don’t need to run their own IT departments. Our Clients also see significant value in “the people behind the technology” since being serviced by friendly, responsive service personnel is critical to building trust and maintaining employee satisfaction.
MBC is different than ordinary IT Support companies. At MBC we guarantee our service through an Employee Satisfaction Guarantee which is part of your contract and Service Level Agreement (SLA). We measure our success by ensuring the people that use our services daily are always satisfied.
MBC’s services portfolio includes Managed IT Services, IT Project Delivery Services, and IT Business Management Services. To learn more visit www.mbccs.com.
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