Our mission is Delightful IT, and we guarantee this right in our service level agreement through an Customer Satisfaction Guarantee where we measure our success by ensuring the people that use our services daily are always delighted.
Surveys embedded within each of our support tickets
Feedback from the end-users (your employees)
Directly tied into Service Level Agreement (SLA) penalties
MBC Security Tip: Avoid Third-Party App StoresThird-party app stores may not apply the same level of scrutiny toward the apps they allow to be listed. Those apps can infect your device with malicious codes like ransomware, because such code can be "injected" into popular apps. pic.twitter.com/0lcT0NrSL4